Legal Efforts of Conflicts Resolution in the Cash on Delivery System in E-Commerce Transactions in Indonesia

This study aimed to analyze the legal efforts of conflict resolution in Cash on Delivery system e-commerce transactions Indonesia. As will be discussed this research is development Indonesia, payment systems and used normative juridical methods data were secondary consisting primary materials materials. Based results study, it known that Indonesia developed rapidly, especially during Covid-19 pandemic. Besides followed by electronic one them (COD) system. However, creates a between parties involved transaction. Legally, there are two ways resolving can put forward, including non-litigation, which done achieve peace conflict, if not reached, remedies taken litigation Buyer taking civil law action because Seller has defaulted as regulated Article 1243 Civil Code. In addition, also take criminal arguing committed act fraud 378 Criminal Code conjunction with 28 paragraph (1) ITE Law. carried out last resort enforcement or an ultimum remedium.